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Why The Location Search Not Posting Correctly

A myHIVteam Member asked a question 💭
Rockingham, NC
July 12
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A myHIVteam Member

If your city search isn't posting correctly on MyHealthTeam, ensure you follow these steps:

1. Select the two lines on the top left of the page
2. Choose 'Settings' and then 'Account settings'.
3. Under account settings, select 'change' and enter your Current City. *Tip: wait for the city options to populate before making Show Full Answer

If your city search isn't posting correctly on MyHealthTeam, ensure you follow these steps:

1. Select the two lines on the top left of the page.
2. Choose 'Settings' and then 'Account settings'.
3. Under account settings, select 'change' and enter your Current City. *Tip: wait for the city options to populate before making your selection.*
4. Enter your password and click 'update location' to save your updates.

Make sure to wait for the city options to populate before making your selection.

July 12

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